GambleAware increases funding for GamCare

first_imgLegal & compliance 12th June 2018 | By contenteditor Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Regions: UK & Irelandcenter_img Topics: Legal & compliance GambleAware, the gambling industry-backed UK charity, will help to fund the National Gambling Helpline after announcing an increase in its support for GamCare in a new three-year agreement that will run until 2021.The £14m (€16.0m/$18.7m) pledged to the organisation that supports problem gamblers will help to fund the National Gambling Helpline and a national network of treatment services for adults experiencing gambling-related harms.According to a statement, the funding agreement is designed to enable GamCare to continue to develop its delivery capabilities, efficiency and effectiveness of treatment across a broad range of interventions.Sir Ian Prosser, chair of GamCare, said: “GamCare is delighted to have signed a new Grant Agreement with GambleAware.“The extra money will enable us to help more people to recover from problem gambling, and to help those who are affected by the gambling of a family member or friend. We will use the grant to develop further our range of services and to deliver a new model of care, so that individuals get help which is tailored to their needs.“The assurance of a three-year agreement gives us the certainty about funding which means that we can push forward with our plans to develop and deliver an integrated treatment system, which people rightly expect.” GambleAware said it intends to commission new aftercare services to prevent relapse, as well as services that offer help for the families of problem gamblers, including bereavement counselling.The two organisations said an estimated 430,000 people are gambling problematically, with approximately two million at risk of developing gambling problems.Kate Lampard, chair of GambleAware, said: “GambleAware is pleased to make this renewed three-year commitment to GamCare. The fact that less than 2% of problem gamblers were receiving treatment represents a significant gap in the provision of specialist services.“Our goal is to close the gap between the number of those getting treatment and those who need it by increasing the range, quality and quantity of early interventions and treatment while helping people to avoid gambling problems in the first place.”Related article: GambleAware seeks partner for £7m campaign GambleAware increases funding for GamCare GambleAware, the industry-backed charity, is to increase its financial support for GamCare in a new three-year agreement that will run until 2021last_img read more

Lottoland denies Australian jackpot betting game breaks law

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Subscribe to the iGaming newsletter Lottoland Australia has said that a new betting product based on financial markets does not breach gambling laws in the country, despite facing an official complaint against the service Lottery Topics: Lottery Strategy Regions: Oceania Australia Lottoland Australia has denied that its new betting product based on financial markets breaches national gambling laws, despite facing a potential regulatory investigation in the country.The lottery betting operator launched the product last week, just days after new laws came into effect banning operators from offering betting on the outcome of lottery draws.The new jackpot betting service works by taking specific numbers from financial markets at certain times of the day, arranging them into a long number and then converting this into winning numbers for a random lottery draw.A complaint filed with the Australian Securities and Investments Commission (ASIC) questions whether the new service breaches the new iGaming laws. Australia’s corporate regulator told iGamingBusiness.com that it is aware of the issue, but was unable to comment on any open investigations.The Australian Communications and Media Authority, which is responsible for regulating online gambling in the country, is examining the new service at the request of Communications Minister Mitch Fifield.However, Lottoland Australia CEO Luke Brill told iGamingBusiness.com there is no wrongdoing on the operator’s part, saying the new product differs to those prohibited by the lottery betting ban.“Our new products are based on Australian and international stock market indices, which are a declared betting event under Northern Territory law,” Brill said.“Lottoland has included on its website a page that describes what jackpot betting is […] we believe our customers know and understand that our new products are not bets on international lotteries.”Brill also referenced suggestions that Lottoland requires an Australian Financial Services licence in order to offer the new product. He denies this, saying that as far as the company is aware, no other sports betting operators that offer betting to Australians on financial markets hold this licence.Lottoland was one of the main opponents of the introduction of new laws on lottery betting in Australia, which had looked set to force it out of the country’s lottery market. However, when it was confirmed that the law would come into effect from January 2019, the operator vowed to remain active in the country. Tags: Online Gambling Email Address 15th January 2019 | By contenteditor Lottoland denies Australian jackpot betting game breaks lawlast_img read more

AI can inspire a responsible gambling revolution

first_img Simo Dragicevic, the founder and CEO of Playtech-owned responsible gambling analytics platform BetBuddy, looks at how AI can improve the success rate of responsible gambling interventions Artificial intelligence AI can inspire a responsible gambling revolution 28th May 2019 | By Josephine Watson Greater collaboration between responsible gambling divisions and their colleagues in CRM will be among the most important developments in enhancing the industry’s social responsibility standards.This is the view of Simo Dragicevic, the founder and CEO of Playtech-owned responsible gambling analytics platform BetBuddy, who believes there will be a greater focus on tangible results rather than simply identifying and contacting problem punters in the coming years.Dragicevic, who founded BetBuddy in 2010, accepts that operators choosing to reveal responsible gambling key performance indicators (KPIs) in their annual reports is a welcome development and sign that the industry is “heading in the right direction”. However, he argues that greater focus on the outcome of interventions must be the next step.“Analytics now give us the ability to identify those at risk of problem gambling and that in itself is important,” Dragicevic said.“However, interventions – such as an email – are not a success within themselves. It is important to track correspondence and be able to analyse whether, for example, an email is opened and acted upon, and whether underlying player behaviour changes, both in the short-term and long-term. So measuring the quality of such KPIs is even more important.“Evaluation is key, and we can leverage existing techniques such as AB testing (a randomised experiment with two variants). We must look at how we run trials and assess whether a customer interaction achieved its objective.” The human touch in responsibilityLondon-based BetBuddy, which has been integrated by a number of Playtech customers and other operators, uses artificial intelligence (AI) to track customer habits via dozens of indicators such as the number of games played and declined deposits. The ‘explainability’ layer of AI gives justifications for decisions reached, which offers visibility and transparency and some comfort to operators, regulators and others who have concerns over the design of such algorithms and use of customer data.However, Dragicevic believes it is important that the human touch is not forgotten. BetBuddy also offers the opportunity to streamline the relationship between responsible gambling analytics and CRM. For example, a campaign can be created that targets customers identified as presenting specific behaviours – perhaps a surge in deposits – and offers them advice on how to avoid risk, such as information on cash limits.“We are not trying to replace people with computers. We are trying to help compliance and social responsibility teams become better,” Dragicevic said.“To improve those responsible gambling indicators and achieve results it’s possible that CRM teams could look at encouraging certain behaviours in the way they do with loyalty programmes. Perhaps players could be rewarded for reading RG messages or for setting deposit limits.”As well as analysing customers, technology can also reduce the risk of problem gambling by scrutinising products as well as people.BetBuddy has developed a slots rating scheme which offers players information as to the volatility of games within a portfolio, together with safer gambling messaging.“To get better results we need more understanding of whether particular products are contributing to harm,” Dragicevic said. “The scheme, which will be trialled using a ‘chilli rating’, gives customers more information as to whether a game is right for them. They might be looking for a bit of fun and not be so concerned with a big win. Alternatively, they may be a VIP customer who is looking to take greater risks, and can afford to.“It’s good to be able to assess the games and to give customers that information.” Technology-led risk reductionSimo recently featured on a panel session at the Discovery Conference hosted by the Responsible Gambling Council in which the opportunities for reducing risk via technology were discussed.Among the talking points was how much intervention should be used to control gambling habits. The public health model is identified as being high levels of intervention via regulation, warnings, education and other means. The other end of the spectrum is the economic model, a more laissez-faire attitude by which individuals should be allowed to spend their money and time as they wish, so long as they are informed. “I think advocates of either the risk averse public health model or the hands-off economic model need to come together,” he said. “Times have changed and operators can no longer wash their hands of problems. Over the last 10 years it’s become plain that these issues are not going away.“That said, gambling at a manageable level provides enjoyment for many people. For example, some people’s enjoyment of sport is perhaps heightened by betting on the outcome. The gambling industry also contributes taxes and creates jobs.“So it’s important that decision-makers find a middle ground by regulating operators and protecting people, but also allowing companies to offer their services and let people enjoy themselves if they wish to gamble.” Email Address Topics: Tech & innovation Artificial intelligence Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img read more

Morgan named new Secretary of State for DCMS

first_img Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Casino & games 25th July 2019 | By contenteditor Topics: Casino & games People Sports betting Regions: UK & Ireland Nicky Morgan MP has been appointed as the new Secretary of State for Digital, Culture, Media and Sport, in one of a series of Cabinet changes after Boris Johnson took over as Prime Minister of the UK. Nicky Morgan MP has been appointed as the new Secretary of State for Digital, Culture, Media and Sport, in one of a series of Cabinet changes after Boris Johnson took over as Prime Minister of the UK.Morgan, who was elected Conservative MP for Loughborough in 2010, was most recently Education Secretary and Minister for Women and Equalities from July 2014 until July 2016.Prior to this, Morgan served as Financial Secretary to the Treasury and Minister for Women from April until July 2014, while she also spent time as Economic Secretary to the Treasury.In addition Morgan had a spell as an Assistant Whip in the coalition government that the Conservative Party shared with the Liberal Democrats.Morgan replaces Jeremy Wright MP, who has now left the Cabinet as part of the reshuffle overseen by the new Prime Minister. Johnson came to power yesterday (July 24), replacing Theresa May after winning an in-party election against former Foreign Secretary Jeremy Hunt.The Department for Digital, Culture, Media and Sport is responsible for a range of sectors and industries, such as gambling and racing, sport, the National Lottery and telecommunications and online. Tags: Online Gambling OTB and Betting Shops Morgan named new Secretary of State for DCMS Email Addresslast_img read more

Wales rugby coach sent home for alleged betting offences

first_imgSports betting Rob Howley, backs coach for the Wales national rugby union team, has been sent home from the 2019 Rugby World Cup in Japan amid suspected betting rule breaches, the Welsh Rugby Union (WRU) has announced.The decision to send Howley home was announced just six days before Wales’ first match of the 2019 Rugby World Cup, against Georgia.An investigation has been launched in light of recent information passed to the WRU, it said. The coach, who is seen as a key lieutenat to head coach Warren Gatland, has cooperated fully with initial discussions and will return to Wales in order to assist further with the investigation, it added.Although further information could not be provided, the WRU said “if required, an independent panel will be appointed to hear the case.”According to World Rugby regulation 6.3.1, “no connected person shall, directly or indirectly, bet and/or attempt to bet on the outcome or any aspect of any connected event and/or receive and/or attempt to receive part or all of the proceeds of any such bet and/or any other benefit in relation to a bet.”World Rugby regulations add that any figure in the sport suspected of breaching anti-corruption rules may face an investigation led by the anti-corruption officer and a provisional suspension during the time of the investigation.The penalty for a person found guilty of a betting-related offense depends on the offense. Engaging in “prohibited betting” can result in only a warning if the person in question did not place a bet, but holds a maximum penalty of a five year suspension.Howley received 59 caps for Wales and two for the British and Irish Lions during his playing career before his appointment as a Wales assistant coach in 2007. He served as Wales’s caretaker head coach on two separate occasions: from June 2012 until March 2013 — when he won the Six Nations — and from November 2016 to March 2017. He also served as attack coach for the British and Irish Lions during their 2009 and 2013 tours, and is due to leave his role with the Welsh national team following the conclusion of the World Cup. Stephen Jones, who was due to replace Howley as backs coach after the tournament, will take his place in Japan. Regions: UK & Ireland Topics: Sports betting Email Address Subscribe to the iGaming newslettercenter_img Rob Howley, backs coach for the Wales national rugby union team, has been sent home from the 2019 Rugby World Cup in Japan amid suspected betting rule breaches, the Welsh Rugby Union (WRU) has announced. 17th September 2019 | By Daniel O’Boyle AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Wales rugby coach sent home for alleged betting offenceslast_img read more

Scout Gaming brings in Terje Bolstad as operations chief

first_img Scout Gaming brings in Terje Bolstad as operations chief 21st November 2019 | By contenteditor AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Fantasy sports software provider Scout Gaming Group has named Terje Bolstad as group chief operating officer as it prepares for a period of significant expansion.Bolstad is described as having experience of leading modern technology-driven businesses, most recently serving as a regional manager for Norwegian recruiter Experis. He previously served as sales manager for IT consultancy Umoe Consulting, having also worked for Logica, the tech giant acquired by CGI Group in 2012.“We are pleased to welcome Terje Bolstad to Scout Gaming,” Scout chief executive Andreas Ternström said.Ternström explained that the supplier was currently going through an intense period of growth, rolling out new clients and products. Bolstad would help the business ensure its processes and business structure would allow it to meet demand from existing and new customers.“I’m impressed how Scout Gaming in a very short time frame, has taken a landgrab of a new market,” Bolstad said of his new employer.“Growing the market within media and the global betting industry with latest technology, demands us to be productive, innovative and meeting customer demands,” he continued. “Our focus in upcoming years will be to strengthen the position we already have, serving the market new products to attract more end-users.”Last week Scout reported a 127.5% year-on-year increase in revenue for the three months ended 30 September, with its net loss reduced to SEK9.5m. At the time Ternström said that profitability was likely to improve as the company’s focus shifted from signing up new clients to launching its products with these customers. Subscribe to the iGaming newslettercenter_img Casino & games Tags: Fantasy Sports Mobile Online Gambling Topics: Casino & games People Sports betting Social gaming DFS Fantasy sports software provider Scout Gaming Group has named Terje Bolstad as group chief operating officer as it prepares for a period of significant expansion.last_img read more

NY appeals court rules DFS contests unconstitutional

first_img A New York State appeals court has struck down a law allowing for daily fantasy sports in the state, ruling the games to be illegal gambling. Regions: US New York AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter A New York State appeals court has struck down a law allowing for daily fantasy sports in the state, ruling the games to be illegal gambling.The ruling came as part of a lawsuit from four plaintiffs – Jennifer White, Katherine West, Charlotte Wellins and Anne Remington, who said they had been harmed by gambling – against a law passed by the New York State Legislature in 2016.The law stated that Interactive Fantasy Sports (IFS) such as those provided by FanDuel and DraftKings would not be considered gambling, which is currently illegal in New York outside of casinos, permitted state lotteries and charitable contests.Although Justice Gerald W. Connolly of Albany County Supreme Court upheld that these games were indeed gambling, he ruled that the State of New York was within its powers to decriminalize the offering of these games in the state Penal Code. However, the plaintiffs appealed this ruling, sending the case to The Supreme Court Appellate Division’s Third Judicial Department.The Supreme Court ruled that although the games do involve a degree of skill, the level of chance involved was significant enough to be considered gambling.Read more on iGB North America. Tags: Fantasy Sports Online Gambling NY appeals court rules DFS contests unconstitutional Topics: Legal & compliance Sports betting DFS Subscribe to the iGaming newsletter DFS 10th February 2020 | By Daniel O’Boyle Email Addresslast_img read more

Targeted marketing can take gambling out of the crosshairs

first_img18th February 2020 | By Josephine Watson Email Address Alistair Boston-Smith is chief strategy officer at Bede Gaming. He joined in 2015 and is responsible for defining Bede’s business strategy, winning new business and using market insight to create new business units. He was previously corporate development director at GAN (taking the company public and securing $37m in funding, and owning the US market entry strategy) and head of gaming at Sportingbet plc (responsible for $100m revenue across 25+ markets).iGaming Business asks Alistair Boston-Smith at Bede Gaming for his views on how the sector is using its technological prowess and marketing might to make gambling saferWhen the Gambling Commission recently challenged the sector to utilise its technological experience and talented minds to make gambling safer in the UK, they were perhaps preaching to the converted.This is the view of Alistair Boston-Smith, chief strategy officer at Bede Gaming, who feels the industry has entered a new era, where it accepts things have to change.Now, some brands are altering the way they operate, communicate and advertise – a move highlighted by the Gambling Commission’s announcement that three industry-led working groups have been established to tackle high value customer incentives, advertising online and responsible product design.The Gambling Commission’s message to the industry could not have been clearer – use the expertise that helps you attract millions of customers to ensure they are better protected.Saturation advertisingAdvertising has been an area of particular concern for some time, with untargeted marketing attracting criticism from politicians, regulators, charities and, increasingly, the public at large.Whether it’s saturation advertising during football match broadcasts or operators’ logos adorning the kits of footballers, critics contest this potentially normalises gambling and increases the risk of reaching vulnerable audiences.However, the development of a more targeted marketing approach to customer attraction and retention has reduced the attraction of blanket advertising and highlighted its short-comings, according to Boston-Smith.“These methods have their merits, but with the nature of our industry, and the responsibilities we have to ensure a safe environment, we’re always looking to reach an audience with meaningful, targeted messages.“The industry needs to be proactive in using customer data and expertise to make timely interventions, utilising technologies .”Machine learningBoston-Smith explains that the tools integrated on the Bede platform allow operators to communicate with customers at the right time, using live data. This could be a moment when the operator wants to encourage further play or offer different games or – conversely, and going back to the potential benefits for safer gambling – urge them to take a break.By using machine learning, operators and their marketing teams can improve the relationship with the customer.“Targeted communication builds trust between the player and the company,” Boston-Smith explained.“Using rich and highly targeted data to create smart campaigns by linking behaviours to interventions enables better decisions to be made about how and when a player will be reached;  perhaps by a push notification, text or live chat session. It’s a lot more beneficial to contact the player when they’re actively interacting with the site.“The operator must look to build the relationship with the player to build retention rates.“By building this capability we can also  ensure the operator is able to intervene and check on a player’s well-being – at Bede, we are striving to be the safest place to play so these features are core components of the platform.”Stronger relationshipThe technological developments mean data-led targeted campaigns are also more effective and economical than traditional, untargeted methods; naturally encouraging a stronger relationship between operator and customer, whilst also being proactive towards the ever-present responsible gambling duty.“Historically the strategy has been to spread the net wide and try to bring as many new customers in as possible or get them to claim their bonuses, and that was pretty much the end of the journey.“It is clear now that strategies have changed, and operators are now looking for longer term value. With new technologies and advanced data tools it’s easier than ever before for operators to tailor campaigns towards their customers for a personalised and protected journey, as opposed to the traditional blanket approach such as TV campaigns.“A targeted, data-driven approach ensures operators yield more information about the success of their campaign, so return on investment can be measured.” Tech & innovation iGaming Business asks Alistair Boston-Smith at Bede Gaming for his views on how the sector is using its technological prowess and marketing might to make gambling safer Topics: Tech & innovation Product Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Targeted marketing can take gambling out of the crosshairslast_img read more

IBIA criticises Greek regulatory costs and age restrictions

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter 8th April 2020 | By contenteditor The International Betting Integrity Association (IBIA) has attacked the Greek government’s plans to set a 35% gross gaming revenue tax rate for operators, and queried the decision to restrict online play to those aged 21 and above. The International Betting Integrity Association (IBIA) has attacked the Greek government’s plans to set a 35% gross gaming revenue tax rate for operators, and queried the decision to restrict online play to those aged 21 and above.In its response to the gaming regulations and technical specifications, which were submitted to the European Commission in December 2019 and subject to a standstill period that ended 1 April, IBIA said it welcomed the decision to update the country’s regulatory framework.However, it went on to raise concerns about the proportionality, effectiveness and the underlying reasoning behind some of the proposals, as well as the impact of a high tax rate and licence fees.“While IBIA welcomes aspects of the regulations, most notably the general opening the market and the ability for all betting operators to apply for a licence and to operate in Greece, the association contends that there is clear evidence from other jurisdictions that the approach proposed will in fact deter many betting operators from being licensed in the market,” it said.In particular, the 35% tax rate was seen as a deterrent to prospective licence applicants, with the IBIA pointing out that levels of taxation had a direct impact on the rate of consumer activity channelled into legal outlets.Markets that set tax rates between 10% and 20% of GGR tend to have high levels of channelling, it said, not to mention larger numbers of licence applications as well as the choice and competition to attract and retain consumers.Sweden, for example, set its tax rate at 18% of GGR, and had 87 licence applications approved by August 2019, including 45 for sports betting.Furthermore, IBIA continued, the €3m licence fee could prove prohibitive for operators. This would ultimately contribute to undermining channelling efforts it warned.The integrity monitoring body went on to query the potential product restrictions and age limits set out in the regulations. Currently betting exchanges are banned, and certain bet types can only be offered with permission from the Hellenic Gaming Commission. This again could prompt players to look to the unregulated market to gamble.Online gambling, meanwhile, will be limited to those aged 21 and over, whereas almost all other European markets set an 18 and upwards limit, with exceptions for online casino in Belgium, Estonia and Lithuania.This was effectively discriminatory, IBIA pointed out, as Greece’s former monopoly operator OPAP is permitted to accept bets from those aged 18 and above in its retail network.“There is clear evidence that a limitation on choice and competition in general will not sufficiently meet the needs of modern-day consumers who are able to readily access products in other markets,” IBIA explained. “Operators in those other markets will be operating in a more fiscally advantageous framework and will be able to offer consumer more favourable product prices and choices.Finally, IBIA queried a “worrying” lack of integrity monitoring provisions in the legislation.“Maintaining the integrity and credibility of the market is of paramount importance,” it said. “IBIA understands that Greece is considering ratifying the Council of Europe Convention on the Manipulation of Sports Competitions, which is welcome, but integrity provisions can and should be placed in the regulations in line with the Convention and other best practice models.”The regulations also impose strict conditions for online casino, including a €2 maximum slot stake, with prizes capped at €5,000, and a €50,000 limit for jackpot games.Further draft technical regulations, alongside the core regulatory overhaul, focused on suitability requirements, promotional activities and the management of central information systems have also been filed with the European Commission. These are subject to standstill periods running until May or June.The temporary licences issued to a number of operators in 2011 were set to expire from 31 March. However, the Hellenic Gaming Commission has allowed these businesses to continue operating in the market, provided they filed applications for licences under the new framework by that date. Subscribe to the iGaming newsletter Topics: Legal & compliance Sports betting Regions: Europe Southern Europe Greece Tags: Mobile Online Gambling OTB and Betting Shops Legal & compliance Email Address IBIA criticises Greek regulatory costs and age restrictionslast_img read more

Racecourse Media Group CEO FitzGerald to step down

first_img Racecourse Media Group CEO FitzGerald to step down Racecourse Media Group (RMG) chief executive Richard FitzGerald has announced that he will step down from the role “gradually” over the next six weeks, with finance director Martin Stevenson to take over as acting chief executive. 5th August 2020 | By Daniel O’Boyle Email Address Topics: People Tags: Online Gambling OTB and Betting Shops AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Racecourse Media Group (RMG) chief executive Richard FitzGerald has announced that he will step down from the role “gradually” over the next six weeks, with finance director Martin Stevenson to take over as acting chief executive.FitzGerald joined RMG, which is responsible for media and data rights for the UK and Ireland’s major racecourses, in September 2008.During his tenure he oversaw initiatives such as the relaunch of Racing UK (later Racing TV) as standalone channel, an exclusive domestic TV rights deal with ITV and the launch of Racing TV International for overseas operators.RMG noted that the ITV deal has yielded “impressive” viewing figures and acted as a “shop window” for British racing, providing more than 100 days of live action on a free-to-air channel, more than any other sport.“It has been a great journey and I have enjoyed working with a strong, capable, committed and stable team to deliver the results we have been able to achieve consistently over the last decade,” FitzGerald said.In addition, FitzGerald presided over the launch of RMG’s Watch & Bet streaming service, a pubs and clubs deal with Sky Business, and the launch of Racing UK’s HD product.“On behalf of the Board of RMG, I thank Richard for his exceptional leadership of the RMG team for almost 12 years,” Roger Lewis, chairman of RMG, said. “During this period RMG has produced great returns for our Racecourses, generating over £800m of licence fees during his tenure of office.“The recent renewal of the RMG contract with ITV until 2023, the successful launch of our new Watch & Bet Service in June, and ensuring RMG is fully operational following the novel coronavirus (Covid-19) outbreak and so generating significant revenues for our racecourses, has created the right moment for Richard to announce his decision to step down.“Richard leaves RMG with our sincerest thanks and best wishes for having delivered an outstanding performance over a considerable period of time.”FitzGerald echoed this sentiment, saying that the resumption of racing in the UK, made it the perfect time to step down.“It has been a fabulous and rewarding 12 years working for RMG,” he said. “The business has flourished and delivered on the vision of the founding shareholders around a collective approach to commercialising their media and data rights.“There is never a good time to step down but with resumption of racing, the new Watch & Bet deals, the terrestrial TV renewal and launch in Italy of fixed odds, and a new cycle of renewals starting shortly, it seems the right time to step down.”FitzGerald was previously chief executive of Premier League club Aston Villa from 2006-2008 and sat on the management board of the 2006 Doha Asian Games’ host broadcast service, while he also worked at sports entertainment business IMG for 18 years.Finance director Martin Stevenson will take on the role of acting chief executive. Stevenson previously worked as finance director and deputy managing director of the Trinity Mirror Sports Division as well as finance director of the Newspaper Licensing Agency. Subscribe to the iGaming newsletter Regions: UK & Ireland Peoplelast_img read more